Terms of Service




THESE CONDITIONS OF SALE, unless otherwise agreed in writing by the seller, shall override any terms or conditions stipulated, incorporated or referred to by the buyer in their order or negotiations.


PAYMENT METHODS, Credit Cards via WorldPay or PayPal are our preferred method of payment.
We only accept payment in UK Stirling.

SAFETY INFORMATION, -Please read our Safety Info link and that all products sold must be used in accordance with instructions


CLAIM LIMITATION. Any claim by the buyer that the goods are not in accordance with the specification is limited to the replacement by the sellers of the goods supplied.


QUANTITY OR QUALITY CLAIMS, on goods despatched will not be entertained by the seller unless they are notified in writing within 14days of the receipt by the customer. No claim shall be entertained for goods which have been cut, printed or processed by the buyer, and in any event the claim will be limited to the value of the goods supplied.


CLAIMS FOR DAMAGED OR NON-DELIVERY, of goods will not be entertained by the seller unless they are notified in writing within 14 days from invoice date. Please refer to Returns Policy.

FAILURE TO DELIVER, within the time stated, on the part of the sellers, shall not entitle the buyers to any claim upon the sellers by reason of such failure.


SUITABILITY OF GOODS , for any specific purpose cannot be guaranteed by the sellers.


VALUE ADDED TAX. We shall be entitled to change that amount of any Value Added Tax whether or not included on the quotation or invoice.


FORCE MAJEURE. Every effort will be made to carry out the contract, but its due performance is subject to cancellation by the seller, or to such variations as he may find necessary as a result of any Act of God, War Strike, Lockout or other labour dispute, Fire Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond the seller’s control.


TITLE OF GOODS. The seller retains Title of goods delivered until payment in full is received from the buyer and It is expressly stated that Title to any goods supplied by Eccleston & Hart Ltd does not pass until payment has been received in full in respect of any such goods and any other outstanding amounts dye and payable to Eccleston & Hart Ltd


SETTLEMENT OF CLAIMS. The seller’s decision on all matters relating to the settlement of claims shall be final, and the seller may at his option either replace any goods which he finds faulty or pay or allow to the buyer, a reasonable sum not exceeding in any event the invoice of the faulty goods.